Project 1- Unsanitary Condition Complaints (Pre, During & Post Lockdown Year)

 

Introduction 

In  spring of 2020 NYC was known as the epicenter of the Covid -19 pandemic in the US. With a new instilled fear of a deadly/contagious disease many of us were obligated to stay in our homes under lockdown to prevent further spread and medical reports and news articles advised the public  to increase hygienic practices to ensure safety. With the city in a health crisis and the citizens of New York forced to live their day to day lives inside their houses and apartments, one might assume that the prospects of escalated anxiety over unsanitary conditions had thoroughly increased. Is it possible that the existence of a pandemic along with forced isolation preempted New Yorkers to be more hyper aware of unsanitary conditions in their neighborhoods and home? That is what I attempted to find out through my visualizations. In my search I found data collected between 2019 (pre-lockdown) to 2021 (end of lockdown, vaccines available to all ages). Data found will evaluate the types of complaints New Yorkers are filing under unsanitary conditions. 

Research Questions

1. How many complaints were filed by each borough in 2019, 2020 and 2021?

2.What types of complaints are being filed under Unsanitary Conditions in each borough and each year?

3. Will a comparison of the three consecutive years show evidence of the increase of complaints in households and neighborhoods during the Covid 19 lockdown in NYC? 

Audience

My visualizations will help health/housing departments in NYC evaluate which issues need to be tended to the most in each borough. Furthermore, data collected can also be of use to those searching for a suitable neighborhood to live in NYC. Basically the results aggregated can provide context for both those residing in the NYC area as well as those that work to ensure the health and safety of others. 

VISUALIZATION 1

My first visualization showcases the number of unsanitary condition complaints made by each borough in the years 2019-2021. The x-axis represents the numerical value of complaints while the y-axis displays each borough separated by color. The individual segments for each borough constitutes the year the complaints were made, starting from 2021.

A bar graph was the most clear cut way to show this data as Tableau was able to distinctly separate complaints by year and borough. The added color feature allows for users to distinguish each district on the y-axis and the scroll feature on each segmented year shows the exact number of complaints per year in the most straightforward way.

Through this visualization one can clearly see that the Bronx had the most number of unsanitary condition complaints in each year with the most number of complaints being filed during post lockdown 2021.

-The least number of complaints are filed by Staten Island in all 3 years with the most complaints filed also in post lockdown 2021.

-With the exception of Brooklyn and Queens, all other boroughs decrease in complaint number by descending year. (Brooklyn filed more complaints in 2019 than 2020 & Queens filed more complaints in 2020 than 2021)

Takeaway- Health/Housing Department should direct more of their attention towards the Bronx due to the vast amount of unsanitary conditions reported in the area. Considering the Bronx is not the largest nor the most populated borough in NYC this data is concerning. In accordance to my own personal research question involving the fear of Covid I can observe that the bulk of complaints happened in the post year of the Covid lockdown. Perhaps the need for outside help was stifled during the lockdown as many individuals avoided the need for workers to come inside their homes at the risk of spreading or catching the disease.

Limitations- I wish I was able to separate years by color as well. The hover feature is easy to use, but a color coded differentiator would of made results more clear and would allow the graph to work as a static image as well.

2nd Visualization

Book1 311 Unsanitary Condition Complaints (2019-2021) | Tableau Public (Link for better view)

My next graph shows the type of unsanitary complaint being filed along with the number of cases that coincide with it. The x-axis again represents numerical value while the y-axis represents borough and created date. Segmented bars feature borough, complaint descriptor, year and number of cases.

I chose to do another bar graph as this was the best way to efficiently picturize the data. I again used the color feature tool but this time I separated segments by descriptor. The palette I assigned had the most distinctive shade choices, which prevented the possibility of two or more colors looking to similar on screen.

This graph shows that the most common complaint filed under Unsanitary Condition is Pests. This is showcased across all boroughs and years.

-Second most filed complaint across all boroughs and years is Mold.

– Sewage is pictured as the least in every borough except Staten Island

Takeaway- NYC Health/Housing Department should be more hyper aware of pests and mold problems in the NYC area. Both of these categories can lead to health risks. Pests can carry vector-borne diseases and mold may trigger allergic reactions. Mold has also been known to carry mycotoxins in extreme cases.

In accordance to my hypothesis, I detected that the most common complaint seems to be particularly linked to household issues. Going back to the first bar graph that showed that most complaints were filed in 2021 I can deduce that the aforementioned possibility of individuals not wanting outside individuals to come inside their homes during lockdown holds some merit. Maybe the rise of complaints in 2021 is due to NYC residents feeling its safe to start enlisting outside help again. This is of course merged with the hyper-awareness of household issues prompted by the lockdown.

Limitations- I’m not fond of the size of the map when it’s imbedded into this post. Not sure what happened but the scroll feature makes it harder to read. Additionally the inclusion of unclean condition and unsanitary condition felt unnecessary and just end up crowding the color key.

3rd Visualization

Book1 311 Unsanitary Condition Complaints (2019-2021) | Tableau Public (for better view)

My final graph is a specific breakdown of unsanitary complaints by borough and lockdown year. X-axis represents number of complaints and y-axis displays borough, complaint type (descriptor) and coinciding year. A different color is associated with each descriptor.

I decided my third visualization to be a continuation of my second one, but this time I wanted to clean up my data and only show the descriptors recognized by the 311 data set. The complaints collected from 2019-2021 fell into 4 categories Garbage/Recycling, Mold, Pests and Sewage. The 5 boroughs are listed from most complaints filed to least and category of complaints are listed from lowest to highest. Once again a color key is in place to separate descriptors.

– This graph emphasizes previous information attained which reveal the Bronx as the borough filing the most complaints and Pests as the most filed complaint.

Takeaway- Remains the same from the previous visualization.

Limitations- Although I think the bar graph option displays data in a clear and easy to understand way I feel that the aesthetics of the graph looks a bit clustered. The y-axis seems a bit overcrowded but I’m not sure what to omit as all info is needed to get the full picture.

Next steps: In the future I think it will be interesting to see the socio-demographic, economic and geographical components that comprise each borough, specifically targeting the Bronx. A deeper dive into data may lead me to the precise neighborhoods these complaints are taking place and if the city is doing anything to aid in the manner. Once I have that information I will connect back with the pandemic to see how individuals in lockdown felt being trapped in their households, homes that appear to be riddled with unsanitary conditions.

-A more specified breakdown of timeframe would also be more helpful. A Certain date range may reveal more information.

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